Customer Suggestions

I would like to connect Gravity Forms to Hubspot. The goal is to have the form submission data trigger a step in HubSpot to create a deal or create a ticket. https://www.gravityforms.com/add-ons/hubspot/

As a Fuse user, I would like to use our toll free number for Business Texting because it is the phone number we already use in Ring Central

As a user/manager, I'd like to be able to see who a text message is assigned to within the email when I receive an email notification. I don't want to have to log into Fuse to see this information every time.

User would like the ability to automatically add in policy numbers and policy types per account for text messages.

As a QQCatalyst user, I would like to be able to have a merge field for the policy address. I want to be able to list the policy address so that clients with multiple policies with different addresses can easily identify which policy is being referenced in an email.

As a Fuse user, I'd like to be able to update the "To" field for an email to use the primary contact's name instead of the business name on the account. This will make the email more personalized instead of having the business name. Currently, Fuse will only pull in the business name in the "To" field since that is the name of the account.

As a Fuse user, currently you are not able to remove created Pipelines but are only able to update them. It would be preferable to be able to remove them entirely as to not clutter the dashboard and to ensure those that are not need do not get used again.

As a User, I would like to ability to create my own email signature from scratch. Like a normal email signature (Google, Outlook, etc.) so I can personalize it to my liking.

As a Fuse and Forge user, I'd like to the ability to add Fuse Forms that include the use of conditional logic.

Currently, the only screen we can sort by location regarding NPS is on the NPS Dashboard which does not provide the actual client feedback and scores displayed. It would be great to have the ability to sort by location on the Survey & Feedback screen.