Customer Suggestions

We would like to add widgets to each team members About Me page, similar to what is being done on this page here after the Bio - https://bentoakcapital.com/team_member/a-j-bunn/

We'd like to shift to asking, “On a scale of 0-10, how satisfied are you with our services?” instead of the current “How likely are you to refer us to others…”

Currently, there are no Flood no Home, General Liability no Property, and Commercial Property no Flood campaigns at the moment and it would be beneficial to have these as an option for the future

The Clickable Coverage states "Business interruption insurance compensates you for lost income if your company cannot operate as normal due to disaster-related damage that is covered under your commercial property insurance policy, such as data breach or cyber-attack." While this states that Business Interruption Insurance would cover the loss of income due to a data breach or cyber attack, mentioning Commercial Business policies is very misleading and could expose agents.

Currently as a Fuse user, Clickable Coverage is only available within two campaigns in the Content Library. It would be beneficial to be able to add Clickable Coverage scenes to other forms/campaigns for more customization.

As a Forge user it would be beneficial to have Clickable Coverage graphics for the following coverages: Real Estate Investor Professional Services Fleet Insurance Retail Business

As a Fuse user currently you are unable to update the content of the opt-out message clients receive when opting out of email communications. It would be nice to have the ability to update or add additional content specifically to to let the client know that they can opt back in at any time and that they could miss coverage clarifications or product options moving forward being opted out.

allow bookmarking of content in the Fuse library so they can be found easily later. Would help with ones frequently used (like office hour changes) & a reminder for great campaigns to use at a later time.

User would like more email theme options to choose from under the Email Theme and Colors section of the All Settings in Fuse. User would also like more font options for themes as well. This is important for user to have the ability to change their look from time to time, along with font choices.

As a user, I would like Medicare Clickable Coverage graphics to reflect upcoming changes to Medicare Part D. CMS (Center for Medicare and Medicaid Services) is the part of the Federal gov’t that implements all rules and changes that will occur nationwide as of 1/1/25. Part D/PDP’s will now cap their max benefits to $2,000 per year per client. So, essentially, no American should have to spend more than $2,000 per year on medications, but individual carriers (Anthem, Aetna, Cigna, Humana, etc.) will be paying for this as opposed to the federal government.