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HawkSoft Suspense Step Type
planned
Lucas Jans, Director of Product
As a user, I want to be able to add a step to a marketing sequence that triggers a Suspense in HawkSoft so that I can assign tasks to my team automatically.
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Teresa Crane
Hi Lucas - I do not see integration under Settings anywhere - I am the owner and have full admin rights - is it under another menu?
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Lucas Jans
Teresa Crane: Go to Settings > System Integration > Setup then under Optional Configuration choose Activity Data Sync.
Lucas Jans, Director of Product
We have a partial solution for this.
Now available in Fuse for HawkSoft clients - we'll automatically create a Suspense step in HawkSoft when someone completes a form with an email address that matches what's in HawkSoft. This can be configured under that Activity Data Sync.
To find the configuration, go to Settings > Integration > Setup then under Optional Configuration choose Activity Data Sync.
Lucas Jans, Director of Product
planned
Lucas Jans, Director of Product
under review