Changing which contact is linked to a conversation
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Sam Duncan
I have a conversation linked to a contact from my AMS, but not the correct contact. I would love a way to change which contact is associated with the phone number in my texting solution.
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Donna Chesman - Product Operations
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Good news! This functionality is currently available within our Business Texting feature.
Here is a Help Center article outlining how to change the contact associated with a conversation: https://help.agencyrevolution.com/en/articles/6901251-fuse-business-texting#ChangingtheContactAssociatedwithaConversation
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Sam Duncan
YES!!!!!!!!