Business Texting Attachments Expire Too Soon
L
Lori Stewart
The security update for attachments in texts from customers expiring after 24 hours or after 5 clicks is is creating some major headaches for us. Is there a way to change that so they don’t expire, or at least don’t expire for a longer period of time? We don’t work weekends, so if a customer sends an attachment over the weekend, it’ll be expired by the time we get in on Monday and then we have to ask for them to send it again, or if someone forgets to download the attachment same day, it may be expired before we get it downloaded. I’m guessing this is a new feature since we’ve never had an issue before, but wondering if it’s an option we can turn off or change.
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