Adding NPS link
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Armand Uno
Aa a Forge/Fuse user, I would like to be able to add an NPS survey request link to a website page for clients to click on instead of just through the NPS campaign. Many of our clients have specifically asked for a link and it be much easier to include in our onboarding/renewal processes.
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Bertha Hernandez
Great suggestion. Providing a direct NPS survey link would make it easier for clients to share feedback. Since automated emails are often filtered to junk folders, a link could improve participation and help capture more meaningful responses.
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Kira Norwood
Great Suggestion. Please provide a link option. Most automated emails get flagged for junk and the NPS needs to be more accessible for clients to provide the feedback that matters.
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Andrew Uber
Please add this option. Clients do not want to receive an automated e-mail. Including a link at the right time in our e-mails (renewal recaps/stewardship meeting follow up) we send would greatly increase the response rate.