Customer Suggestions

As a Forge client, I would like to stay on top of the growing importance of AI crawling and AEO efforts by having the ability to directly add/update an llms.txt file for my Forge website

Aa a Forge/Fuse user, I would like to be able to add an NPS survey request link to a website page for clients to click on instead of just through the NPS campaign. Many of our clients have specifically asked for a link and it be much easier to include in our onboarding/renewal processes.

As a Forge Quickstart FAQ user, it would be helpful to have FAQ content for Flood, Life, Health and Medicare coverage pages.

As a client, I want to ensure I do not experience interruption related to the Google Maps service due to the API key being available to be exploited. Additionally, I would want to clear up the security vulnerability associated with the Google Maps that is flagged when crawling my Forge website. My recommendation would be exploring options like like Salient map element to its API-less Leaflet or something like OpenStreetMap mode which renders the map without any Google key.

As a Forge client, I would like for my website to be as secure as possible, especially when it comes to newer browser technology that is still being adopted industry-wide. I want to ensure my website utilizes the most current and up to date Security Header standards like a permissions-policy security header that satisfies security audit findings for my Forge website.

As an Essential user, I'm looking for more variety in the Quick Start options for the FAQs. I'd like to see Worker's Compensation, Boat insurance, Motorcycle insurance, etc.

With a growing Spanish-speaking population, it would be beneficial to have Clickable Coverage graphics translated to Spanish. The GTranslate plugin does not accurately translate the descriptions, making it difficult for users to understand how the coverage can benefit them.

I feel like I have to drive the conversation to get a CTA put on my coverage pages, and don't like that users have to scroll so far down to get a quote, for example. It'd be better to have more call-to-actions on the website and higher up on coverage pages to get the attention of website users right away without having to scroll. I would also love if we were able to have the options for video/image reels in the Social Media Add-On.

As a Forge User, I would like to have the bios showig on the team member page instead of having to click on a team member to get to their bio.